Tuesday, 22 December 2015

Blogmas day 22 | Working in retail at Christmas

Hello lovelies,
Today I thought I would give you all a little insight into what its like for me working in retail over Christmas. I'm sure many of you can relate but for those of you who can't, sit back and maybe realise what you shouldn't be doing or saying to the people working in shops.

All till trained staff... |
This is the dreaded call that echoes round our store. For me its not an issue because I have refused to be till trained but when your department is incredibly busy itself and then two of your work chums get dragged out to checkouts.....that's rather irritating. Everyone dreads that call because no matter how much you like customers, nothing will prepare you for over four hours of scanning non stop.

Getting round the shop |
Theres nothing worse than going on your break only to find that you're going to get stuck behind hundreds of people all ramming their trolleys into you. All I wanted to do was to go to the canteen and a journey that usually takes 30 seconds to 5-10 minutes....I only have a 15 minute break.

Its taking to long |
This is what bugs me most. I work in the cafe of my store and all I get is people complaining about having to wait. I get it, no one wants to wait for food but its not like they don't get a warning. We work our bums off in my department and we always tell people a wait time, we always apologies and check that they are okay with how long they'll be waiting. Its like peoples manner just disappear at Christmas.

Can I have this for free? Its Christmas |
I had someone ask me this today and I honestly was a little shocked. Obviously my answer was no. I work in a supermarket, the place you go to buy food. Why on earth would I let you have it for free, can you imagine the conversation with my manager "Why haven't we taken any money today? Oh sorry everyone wanted it as a Christmas gift". I don't think that would go down well.

I want to speak with the manager |
No, just no. I'm sorry but the manager will tell you exactly the same thing that I've just said and they'll also be annoyed that I've dragged them away from whatever they were doing. Most of the time our managers just say to get the duty manager and that means we have to spend ages trying to find them in the store.

Longer store hours |
I don't really care that the shops stay open later, I just care that 5 minutes before we close and have a limited time to clean.....a whole family come in to have dinner or to do the weekly shop. Honestly its like people think we live in the shop, I have a home to go to and a warm and cosy bed to snuggle into so please can you just go to McDonald's or wait to do your shop tomorrow.

Lots of love,
Chloe xxx

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